FAQ
Common questions about SalonAI, for US beauty salon owners and small marketing agencies.
What is SalonAI?+
SalonAI is a lightweight AI tool built for US local beauty salons. Generate 30 copy-ready social media posts and personalized Google review replies in one click — with built-in local SEO and platform-specific tone.
How is SalonAI different from ChatGPT?+
ChatGPT requires you to write prompts and organize the output yourself. SalonAI is built for salons: fill in a few fields and get 30 structured posts (daily operations, local SEO, promotions, US holidays), a 30-day content calendar, and review replies optimized for the beauty industry.
Does SalonAI auto-post to Instagram or Google?+
No. SalonAI generates text content only. You copy and paste into Google Business Profile, Facebook, or Instagram. That keeps the tool simple, affordable, and fully under your control.
What salon types are supported?+
Hair salons, nail salons, lash & brow studios, and skin care spas. Templates and AI prompts are tailored to each type.
What's included in the free plan?+
3 generations per week (posts and review replies share the same quota). No credit card required. Great for trying before you upgrade.
What's included in paid plans?+
Pro Individual ($19/mo): unlimited generations, 1 store profile. Pro Agency ($29/mo): unlimited generations, up to 5 store profiles. Lifetime ($149): permanent Pro Individual access.
Can I save my salon's brand voice?+
Yes. In Account → Store profiles, save your store name, city, tone (friendly / luxury / casual), default call to action, sign-off, and phone number. Use quick fill on Generate Posts and Review Replies.
Are past generations saved?+
Yes. Every generation is saved to your account. Go to Account → Generation history and click View to reopen posts or review replies anytime.
Do you use my data to train AI models?+
We use your input only to generate content and do not sell your salon data. When AI mode is enabled, content may be processed by third-party AI providers under their terms.
Can I export content for clients?+
The Agency plan ($29/mo) includes white-label PDF client reports — a 30-day content calendar grouped by week, with the client's salon name on the cover and your agency name as the creator. Open the report and use Print → Save as PDF.
How do I add images to posts?+
SalonAI generates copy only. Click Canva on any post to copy the caption and open beauty salon Canva templates in a new tab. Paste the caption, add photos, and publish.
What is your refund policy?+
First-time paid subscribers can request a full refund within 14 days of the initial charge. Lifetime purchases qualify within 14 days if you've used fewer than 10 generations. See our Refund Policy page for details.
How do I cancel my subscription?+
After purchase, manage or cancel through the billing portal linked from your Account page, or email support with your account email.
How do I submit product feedback?+
After signing in, go to Account → Submit feedback, or visit /feedback. We read every submission — your input directly shapes the product roadmap.
Ready to save hours on marketing every week?
Start free — no credit cardQuestions? support@usesalonai.com · Refund Policy